Privacy Policy

1. Information We Collect

When you visit or make a purchase from Faith & Fringe Boutique, we collect certain information to process your order and improve your shopping experience.

• Order Information: Name, billing address, shipping address, email address, phone number, and payment details. Payment information is securely processed by Shopify and we do not store your full credit card details.
• Account Information: If you create an account, we store your email and password (encrypted) to make checkout faster on future visits.
• Device & Usage Data: We may collect your IP address, browser type, and pages visited to help us understand how customers use our site and improve it.

2. How We Use Your Information

• Process and fulfill your orders, including shipping and delivery
• Send order confirmations, shipping updates, and delivery notifications
• Communicate with you about products, promotions, or updates (only if you opt in)
• Provide customer support and respond to your questions
• Screen orders for potential risk or fraud
• Improve our website and product offerings

3. Sharing Your Information

We respect your privacy and do not sell your personal information. We only share your data with trusted third parties necessary to operate our store:

• Shopify: Our e-commerce platform powers our online store and processes payments securely.
• Shipping Carriers: We share your shipping address with USPS (and other carriers as needed) to deliver your order.
• Legal Compliance: We may disclose information if required by law or to protect our rights and safety.

4. Cookies & Tracking

We use cookies and similar technologies to keep track of your shopping cart, remember your preferences, and understand how visitors interact with our site. You can disable cookies in your browser settings, though some features of the site may not work properly without them.

5. Data Retention

We retain your order information for our records unless and until you ask us to delete it. If you create an account, we keep your account details until you request deletion.

6. Your Rights

You have the right to access, correct, update, or delete your personal information. If you would like to exercise any of these rights, please contact us using the information below.

7. Security

We take reasonable precautions to protect your personal information. Our store is hosted on Shopify, which uses industry-standard encryption and security measures. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our store is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on this page with a revised date.